Welcome to Felycity! Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, https://felycity.com (the “Site”), and use our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a. Personal Information
When you interact with Felycity, we may collect personal information such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely)
b. Non-Personal Information
We also collect non-personal information that your browser sends whenever you visit our Site. This includes:
- Browser type and version
- IP address
- Pages of the Site you visit
- Time and date of your visit
- Time spent on pages
2. How We Use Your Information
We may use the information we collect in the following ways:
- To provide and maintain our services
- To process transactions and communicate with you regarding your purchases
- To improve the performance and user experience of our Site
- To send marketing and promotional materials (if you have opted in)
- To respond to customer service inquiries and support requests
- To comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to track your activity on our Site and collect certain information. Cookies are files with a small amount of data that are stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent, but doing so may limit your use of some features on our Site.
The types of cookies we use include:
- Essential cookies: Required for the operation of the Site.
- Analytical cookies: Help us understand how users engage with the Site.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers to:
- Process payments
- Provide customer support
- Analyze website performance and improve functionality
- Comply with legal requests or obligations
These service providers have access to your information only to perform specific tasks on our behalf and are obligated to maintain the confidentiality and security of your data.
5. Data Security
We take the security of your information seriously and implement industry-standard measures to protect your data. This includes secure payment processing and encryption of sensitive data. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of receiving marketing communications
- Restrict the processing of your personal data in certain circumstances
To exercise any of these rights, please contact us at [email protected].
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies when you visit them.
8. Children’s Privacy
Felycity is not directed at children under the age of 13. We do not knowingly collect personally identifiable information from children. If we learn that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Felycity Support Team
Email: [email protected]